WHATSAPPRefund Policy
In the eventuality of the client’s application being rejected, consultant hereby, subject to the conditions stipulated below, willingly consents to refund of fee paid by the client as follows. The amount of refund is proportional to the liability of consultant as well as the client. Each refund clause caters to a specific condition. The client is entitled to refund only against any one clause, if and as applicable.
The refund clauses are as follows:
1. In the eventuality of the Client’s application being rejected, the Company hereby, subject to the conditions stipulated below, willingly consents to refund of fee paid by the Client excluding the charges expressly mentioned in the Retainer Agreement.
2. First instalment is non-refundable in any circumstances.
3. The amount of refund shall be proportional to the liability of Company as well as the Client. Each refund clause caters to a specific condition. The Client shall be entitled to get refund of forty percent (40 %) of the Service Fee only against any one clause, if and as applicable.
The refund clauses are as follows:
3.1 The Company shall refund the amount equivalent to 40% of the fee paid by the Client, if the application is rejected due to inadmissibility as a consequence of changes or amendments to laws, Or if the case is rejected at the interview stage due to unsuitability of the applicant or spouse on any ground other than proficiency in English, Criminal inadmissibility, fabricated documents or medical.
3.2 The Client consciously and willfully understands that in the eventuality of the Client deciding not to relocate, for any reason whatsoever, the Client is obliged to make all installment payments and shall not be entitled to any refund of fee paid to the Company or all any other authority or organization in this regard. The Company shall be exonerated of all conditions, obligations and liabilities mentioned in this Agreement.
3.3 The refund shall be paid only if the Company are unable to reverse the rejection decision by any means which may include refiling of the case etc.
3.4 In case the Client doesn’t submit the proper documents required for the filing within the prescribed time from retaining the Services, and in the meantime the Immigration authorities change the laws and/or policies, the Company shall not be held liable to refund the fee paid by the Client. However, the Clients is expected to cooperate with the Company takes up measures to resolve the issue.
3.5 The Client is expected to disclose complete information in the assessment form truly at the time of retaining the services of the Company. The Company shall not held liable for the refund if the Client comes up with different information in the later stage whereby he/she becomes disqualified.
3.6 The Company will not refund the fee paid for the Services provided in case of physical or mental unsoundness or in case of death of the Client.
